Get Started

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Additional Articles in Get Started

  • How Do I Remove an Employee? Drift Help is a tool for creating and managing your organizations help documentation to help you consolidate all of your support
  • What Is The Difference Between A "Bakery Employee" And A "Bakery Manager" When you create an employee account you are given the choice of making the user a Bakery Manager or Bakery Employee.  Bakery Employees...
  • Where Can I Set My Business Hours? You can set each of your location's hours independently. Go to Online Store from and click the action button of the location for which...
  • How Do I Set My Online Store Domain? When you initially set up your OrderNova account we create a subdomain (your-company-name.ordernova.com) for your Online Store.  The...
  • How Do I Change My Password? To change your password click on Settings under your name and then use the Edit Password fields to change your password.  OrderNova...
  • How To Cancel Your OrderNova Subscription There are 2 ways to cancel your account.   You can log in as the bakery owner (the account that was used to start your OrderNova trial),...
  • How Do I Add My Company Information?- ADD LINK You can set your logo, phone number and customer support email by going to Online Store then clicking on the Settings tab.  If you need...
  • How Do I Set My Fulfillment Methods? Fulfillment methods can vary by store.  To set the fulfillment method of a store go to Online Store and click the action button next to...
  • How Do I Add My Logo? You can set a company logo to be displayed on your Online Store by going to Online Store and clicking on the Settings tab.  Under the...
  • How Do I Add A Standard Product? To create a Standard Product go to Products and then click the "+ Add Product" button.  You will be taken to the Create Product page...
  • Understanding Your Subscription Thanks for signing up for OrderNova!  Our goal is to provide you with the best bakery order management software in the world.  If you...
  • How Do I Connect My Stripe Account? Connecting your Stripe account will allow you to collect credit card payments directly in OrderNova.   If you have the Online Store...
  • How Much Does OrderNova Cost? Modules OrderNova offers 3 separate modules that allow you to customize the software to meet the needs of your bakery. Online Purchasing...
  • OrderNova Support You can contact support either by using the Intercom messenger in the lower right of the screen or you can send us an email...
  • How Do I Add An Employee? To add an employee go to Employees and click the "+Add Employee" button.  Input the employee's name and email address and assign a role....